Mitch Scobell

SYSTEMS DEVELOPER

SYSTEMS DEV.

GEEK SQUAD

December 2013 – April 2014

Worked as a systems developer creating a portal and registration system for nonprofit organizations to request the Geek Squad Academy to take place their city. During the project we created an entirely new web system to replace an older system. This new system allowed for students and employees to register for camps that the Geek Squad Academy was hosting. On the project we implemented the Symfony PHP framework for rapid deployment and flexibility; as well as Bootstrap components to make the system mobile responsive. Worked on a team of two, which consisted of one other developer and our manager. Feel free check out the Geek Squad Academy at academy.geeksquad.com!

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EMPLOYEE TOOLS DEV.

SOFTWARE DEV.

BEST BUY

July 2012 – September 2012

Maintained the existing Employee Toolkit System. Added functionality, fixed bugs, tested and released software to the entire North American region of Best Buy Stores. Developed internal websites for the corporate offices and retail employees that gave employees the tools to view future products, and the schedule for the holiday season. Implemented a rapid release cycle while working on a team of developers and designers to create a quality product that released just a few weeks from its inception.

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ONLINE SUPPORT

COVERT AGENT

GEEK SQUAD

April 2014 – Currently Employed

Covert Agents are basis of the Geek Squad ever-expanding online service platform. Working from my covert command center located at home, I help clients find solutions for their technology challenges. In this role, I provide product repair, hardware and software upgrade or installation, and system optimization services on a wide variety of devices and operating systems.

In this role it is key when I am working with my clients, that they understand what I am recommending and that I advise them on how to best take advantage of the services that Geek Squad offers. The use excellent verbal and written skills is necessary to understand client needs and explain said services.

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ADV. REPAIR AGENT

ARA

GEEK SQUAD

July 2011 –December 2013

Responsible to assess, test, and perform client and store product repairs. Expectations included the ability to accurately and quickly diagnose a variety of technology issues and create the best solution for resolution. In this role, I assisted in leading a team of repair agents to meet monthly and quarterly business goals. My team received recognition for best in the district countless times based on sales numbers, repair quality and our client satisfaction.

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ASSISTANT MANAGER

ASST. MANAGER

MARCUS THEATRES

July 2007 – August 2011

It was my honor to ensure the quality of your Magical Movie Memories at Cedar Creek Cinema. I started in July 2007 as a Concession Attendant and climbed to Assistant Manager status. In this role, I was responsible to ensure all of the movies had the correct advertising to meet our vendors expectations and the Marcus Corporation standard operating procedure.

I also opened and closed the business, managed a staff of anywhere from five to 15 employees. Was in charge of training the projection booth team and maintained ten Century 35mm projectors as well as NEC digital projectors running off Doremi digital playback servers.

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University of Wisconsin

Stevens Point

UWSP

Fall 2011 – Spring 2014 (Graduated)

Completed coursework in Computer Information Systems, including web development, database design, mobile development and design structures.

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University of Wisconsin

Marathon County

UWMC

Fall 2008 – Fall 2010 (Graduated)

Earned an Associates of Arts and Science degree. Completed coursework in Computer Science and competed in two national computer science programming contests.

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